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Software Sales Engineer – APAC Company Overview iBwave is thepower behind great in-building wireless experience, enabling billions of endusers and devices to connect inside a wide range of venues. As the globalindustry reference, our software solutions allow for smarter planning, designand deployment of any wireless network project regardless of size, complexityor technology. Along with innovative software, we are recognized for world-classsupport in 90 countries, providing the industry’s most comprehensive componentsdatabase and a well-established certification program. JOB PURPOSE The SoftwareSales Engineer is responsible for providing support to strategic customeraccounts, supporting the sales team in building proposals, and presentingtechnical product demonstration to prospected clients, providing technicaltraining (web based or live) to clients, gathering customer requirements,leading special in-building design work presented to clients, acting as thebridge between the Sales, Marketing, Product, and R&D teams. POSITION DUTIES AND RESPONSIBILITIES
- Developing and presenting technical presentations
- Performing interactive technical product demonstrations and detailed training (on-site or web-based)
- Clearly demonstrating technical functionalities and answer product related questions
- Technical support to the Sales, Marketing, Training, Product, and R&D teams
- Pre and post-sales support including; development of solution proposals, solution deployment
- RFP technical response support
- Problem documentation / re-creation and issue escalation / resolution
- Participating in RF Engineering related activities (product testing, special projects, new features)
- Understanding and documenting customers request for features
- Act as single point of contact for strategic customer accounts
QUALIFICATIONS § Self-motivated,self-starter and ability to work autonomously or within a dynamic team § Strong customerinterfacing skills § Excellentpresentation and professional written communication skills § Fluency inEnglish and Mandarin; other Asian language skills will be considered a verystrong asset § Bachelor’sdegree in Telecommunication engineering, or Computer/Software Engineering § Ability toclearly communicate solutions to customers § Ability tomanage and prioritize assigned tasks in order to meet deadlines, highlightingrisks § RF engineeringexperience (In-building design / DAS, RAN design) § Experienceusing iBwave’s software suite (an asset) § In-depthexperience in designing, deploying and optimizing wireless in-building networks(passive and active distribution) § Knowledge ofvarious equipments and equipment vendors catering to In-Building networks § Understandradio wave propagation theory § Understanddifferentiators between CDMA, WCDMA, GSM, EDGE, GPRS, TDMA, iDEN, WiFi, WiMax,LTE, and other protocols § Excellentcomputer and software skills § Ability totravel a is must (40-60%) LOCATION: Home based office preferred in Mainland China, but can be anywhere inthe APAC region. TYPE: Full time
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发表于 2017-12-11 19:51:46